Privacy Policy
Last Updated: June 2024
Our Commitment to Privacy
At Astro Nishann, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use our astrology consultation services. We are committed to maintaining the trust and confidence of our clients.
Information We Collect
We collect only the information necessary to provide you with quality astrology consultation services:
• Personal Information: Full name, email address, phone number
• Birth Details: Date of birth, time of birth, place of birth
• Consultation Details: Your concerns, questions, and consultation preferences
• Payment Information: Processed securely through Razorpay (we do not store card details)
• Technical Data: IP address, browser type, device information for website functionality
How We Use Your Information
Your information is used exclusively for the following purposes:
• To provide personalized astrology consultation services
• To schedule and conduct your consultation sessions
• To process payments and send booking confirmations
• To communicate with you about your consultation and follow-up support
• To improve our services and website functionality
• To send important updates about your booking (we do not send marketing emails without consent)
We do NOT sell, rent, or share your personal information with third parties for marketing purposes.
Data Security
We implement industry-standard security measures to protect your personal information:
• Secure Payment Processing: All payments are processed through Razorpay's secure, PCI-DSS compliant payment gateway with 256-bit SSL encryption
• Data Encryption: Your personal data is encrypted during transmission and storage
• Access Control: Only authorized personnel have access to your information
• Confidentiality: All consultation details are kept strictly confidential
While we take all reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data.
Your Rights
You have the following rights regarding your personal information:
• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal data (subject to legal and operational requirements)
• Opt-Out: Unsubscribe from promotional communications at any time
• Data Portability: Request your data in a structured, commonly used format
To exercise any of these rights, please contact us at contact@astronishann.com
Third-Party Services
We use trusted third-party services to provide our services:
• Razorpay: For secure payment processing (subject to Razorpay's privacy policy)
• WhatsApp: For post-consultation communication and support (optional)
These services have their own privacy policies. We recommend reviewing their policies to understand how they handle your data.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Consultation records are kept for a minimum of 1 year for follow-up support. You may request deletion of your data at any time, subject to legal requirements.
Cookies and Tracking
Our website uses essential cookies to ensure proper functionality. We do not use tracking cookies or third-party advertising cookies. You can control cookie settings through your browser preferences.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on this page with a new "Last Updated" date. Please review this page periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Email:
We will respond to your inquiry within 48 hours.